We are Hiring for " #Associate – #TechnicalSupport ((Retention, Cross-selling, and Customer Service)) " Location: #Onsite at #Tecnoparque / #Azcapotzalcointerested / #Mexico candidates can share your Updated CV to Charan@lsarecruit.co.uk Job Description (WLS Voice) Pre-requisite: • B2 and/or C1 level of English proficiency. • Minimum 6 months of experience as a bilingual customer service agent. • Minimum completion of high school with a certificate. Truncated degrees require a list of subjects completed, or a high school diploma if completed in the USA (up to grade 12). Job Responsibilities: • Engage in retention efforts to ensure customer satisfaction and loyalty. • Resolving billing issues raised to ensure customer satisfaction and loyalty. • Utilize cross-selling techniques to promote additional products or services. • Provide exceptional customer service to address inquiries, concerns, and complaints effectively. Benefits: • Competitive salary package. • Comprehensive t...